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Privacy policy
Privacy Policy
Effective Date: April 12, 2025
1. Introduction
Welcome to Mfood, an e-commerce platform owned and operated by Quillcode Private Limited. We connect local restaurants and shops with customers for the delivery of fast food, ice cream, chocolate, and cakes. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our platform.
2. Information We Collect
2.1 Personal Information
When you create an account, make a purchase, or interact with our platform, we may collect personal information such as your name, email address, phone number, delivery address, and payment details.
2.2 Usage Information
We collect information about how you use our platform, including your browsing history, search queries, and interactions with products and sellers.
2.3 Device Information
We collect information about the devices you use to access our platform, including your IP address, browser type, and operating system.
3. How We Use Your Information
3.1 To Provide Services
We use your information to process orders, manage your account, and provide customer support.
3.2 To Improve Our Platform
We analyze usage and device information to enhance the performance and functionality of Mfood.
3.3 Marketing
With your consent, we may use your contact information to send you promotional offers and updates about our platform.
3.4 Legal Compliance
We may use your information to comply with legal obligations or to protect our rights and the rights of others.
4. How We Share Your Information
4.1 Service Providers
We may share your information with third-party service providers who assist us in operating our platform, such as payment processors and delivery partners.
4.2 Legal Obligations
We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
5. Your Choices
5.1 Account Information
You can update your account information at any time by logging into your account.
5.2 Marketing Communications
You can opt out of receiving marketing emails by following the unsubscribe link in the email or by contacting us directly.
6. Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.
7. Children's Privacy
Mfood is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mfood Support
Email: meatmoo.help@gmail.com
Note: This policy is designed to comply with Indian data protection laws under the Information Technology Act, 2000 and relevant Rules of 2011.